1. preparation of client
1. 1. Greetings therapeutic delivered to the client / family friendly at the meeting.
1.2. Action plan described to the client / family understand
1.3. Plan validated program back
1.4. The need for tools and materials are identified
1.5. Re Dikai client readiness
2. Preparation tool
21. Fomulir charging.
2.2. Form layout tenih hospital
2.3. Formulis charging admission of new patients
3. Procedures respect the rights of patients
- Acceptance of patients into the health care system

  1. greet clients and families with a warm, introduce yourself by name and title and then if possible between the patient to the treatment
  2. Talk with the patient understandable language, clear and concise
  3. Use language style and posture polite
  4. Instruct patients to read the general consent form for treatment, assess understanding about tursebut
  5. lnstruksikan clients to sign a form if they have agreed to go to the hospital for treatment, and the actions to be performed
  6. Give each brochure that describes the purpose and organization of the agency and the policy
  7. or regulations affecting client behavior
  8. Set the room based on the client's condition, health care needs and personal preferences of clients and family members to the nursing
  9. Orient the client to the nursing section
  10. Provide care in a humane, fair and honest
  11. provide quality nursing care based on standards of the nursing profession
  12. Encourage choose nurse or doctor on desired by patients
  13. Provide privacy and safety assurance, given the actions of the nursing care measures and not interfere with other clients
  14. give freedom to worship according to religion and faith do not conflict with the maintenance treatment program andnot disturbing other clients.
  15. provide legal protection, and improvement suggestions to the patient's hospital treatment

4. Documentation
 
4.1. Documented patient response
4.2. The timing of the action
4.3. Documentation recorded with clear and readable
4.4. The documentation was signed and given a clear name